call agent pietermaritzburg

Analytics, agent performance, customer satisfaction, and overall efficacy of the contact center. Drive change... Requirements: must have beng industrial engineering. 3+ years in call/contact centre. 2+ years management...

Matricdiploma business administration or resource management 5 years' workforce management experience in a contact centre / call centreplanning shift and ensuring agent capacitydetermine resource and space requirements...

Of statements, updating of contact details, call routing and escalation to level 2 support. • allocate calls received on service desk• reporting on service desk queries and collection call and campaigns. • monitor and manage open...

To provide a robust and efficient administration service to the healthcare teams, to ensure that allworkers have the right to work in the uk, are registered with a dbs check, and have certificates orrelevant proof of...

: the customer service agent is responsible to effectively assist customers with general and specific queries. It is imperative... To ensure first call resolution. Effectively resolve queries. Escalating faults that cannot be concluded on first...

The call centre agent reports to the call centre manager. Duties and responsibilitiesanswer call within 3 rings.Attend... The call centre agent is responsible to answer all inbound calls and attend to all walk-in visitors, identify...

Basic + potential commission earnings of up to minimum r 15k per month key responsibilitiescold call pre-existing...

Position: telesales agentslocation: durbanreporting line: branch executiverole summary:to call customers against the calling cycle to promote, sell, administer, and process orders for delivery on the required dayresponsible...

On a wide range of metrics including agent performance, call volume data, workforce utilization and other key...

- matric or equivalentessential experience- minimum 2 years call/ contact centre/ customer caredesirable experience...

Purpose of the rolebuild, monitor and maintain all outbound activity call sloping strategies. Design... And adherence to set kpisreal time management of the dialer to ensure optimal agent productivity.Identify and communicate...

Agent. Safety agent. Belt attendant. Team leader. Fitter and turner. Rigger. Boilermaker with read seal. Electrician...

Over defaulting tenants to property administrator.Collate exit documentation from agent and calculate deposit balance to be released.Manage and track interest on deposit calculations (call account) for each tenant.Tenant...

Agent. Safety agent. Belt attendant. Team leader. Fitter and turner. Rigger. Boilermaker with read seal. Electrician...

R 14474. Diesel mechanical. R 19450. Fitter. R 20027. Safety agent. R 17706. Boilermaker. R 19543. Security...

Agent. Safety agent. Belt attendant. Team leader. Fitter and turner. Rigger. Boilermaker with read seal. Electrician...

/clerk. Security agent. Safety agent. Belt attendant. Team leader. Fitter and turner. Rigger. Boilermaker with read...

Agent. Safety agent. Belt attendant. Team leader. Fitter and turner. Rigger. Boilermaker with read seal. Electrician...

Updated cv, copy of id, matric, re 5, cob, cpd, 2 contacts to call for reference checks, 6 months' payslips...

Purpose:optimize the contact center environment with a strong focus on the operational landscape, analytics, agent performance... Industrial engineeringminimum applicable experience (years):3+ years in call/ contact centers2+ years management...

But are not limited to:answer call and respond to customer requestsprovide customers with product and service informationidentify, research, and resolve customer issues using the in-house operating systemcomplete call logs and reportsassisting...

Of service desk agent i to join our it support team. As a service desk agent i, you will be the first point of contact... Unsolved problems to the operations manager. Effective first line call management. Your expertise: has working...

Person/agent in the vibrant gauteng area!Are you aged 18-26 with a knack for sales? We're seeking enthusiastic... Plans.As a sales person/agent, you'll be responsible for promoting our range of insurance products, building...

May include but are not limited to:answer call and respond to customer requestsprovide customers with product... Call logs and reportsassisting irate members and escalate when require...

Us keep our software running smoothly. The application support agent plays a critical role in implementing... Support agent will be responsible for monitoring and ensuring the effective utilization of the oem dealership's...